Send an application for refund stating clearly the reason for refund.
Such application must carry the name, telephone number, account number and an active email address, for ease of communication with the applicant/beneficiary.
Applicant must attach evidence of payment(s) made (i.e. Remita Retrieval Reference).
Where there are multiple payments in a transaction, all the receipts must be attached to the application.
Where the reason for refund is as a result of the applicant’s fault, a deduction of 5% administrative charge is applicable.
Where refund relates to Pre-incorporation and Post-incorporation applications, payments shall be made to the Payer and Principal respectively.
